FAQ’S

1. How do I register with Gamer Shop BD?

  • To register with Gamer Shop BD you need to click on My Account.
  • Fill up the create account form and you will receive an e-mail verification message on the registered e-mail id.
  • Once you verify the e-mail id the account gets activated.
  • You need not to be a registered user to buy a product.
  • Having an account helps you to speed up the ordering process and keep a track of the orders, shipments, refunds etc.

2. What to do if you are not able to log in or forget password? 

  • Click on Sign In button
  • Put your registered email id and click Forgot Password link
  • A link will be emailed to you which you need to select
  • Put your new password and you will be able to log in

3. How should I buy product? 

Placing an order or buying any product on the site very simple. Select the product you want to buy. Click on Buy Now or Pre-Order Now button on the product page, sign in with your existing account or create a new account by filling the required boxes. Next enter your Shipping Address with correct contact details. Check the Order Summary and proceed to Payment.

4. What are the available payment modes?

There are lots of options for making payments now a days. You can be assured with the trusted payment gateway partners as they use secure encryption technology to keep your transaction details confidential at all times.

The payment modes available on Gamer Shop BD are:

  • Bkash

8. When will the product get delivered? 

shipments are reached generally next day itself from the day it gets shipped. You will receive an email notification to your registered email id as soon as your product gets shipped.

9. What are the refund policies? 

Company provides refund only in case of faulty and damaged condition, after investigation. For PC games, kindly be aware of the high systems requirements before making of its purchase as there are no refunds or returns possible for PC games.

11. What are the Contact details for any queries? 

  • Click on Contact Us link at the bottom of the page and fill the details with your query, or
  • Contact Help Desk at number +8801771-447224 , or
  • Write to us GamerShopBD@gmail.com

You will be answered maximum within 10 Minutes.

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